Terms + Conditions

Effective date: November 10, 2026

Welcome to Dogland. These Terms + Conditions ("Terms") are an agreement between you and Dogland, Inc. ("Dogland," "we," "us"). They cover your use of thisisdogland.com (the "Site"), any ticket or merchandise purchase, and your attendance at any Dogland celebration or event (each an "Event").

By using the Site, buying a ticket, or attending an Event, you agree to these Terms. If you don't agree, please don't buy a ticket or attend.

PLEASE READ SECTIONS 9 (ASSUMPTION OF RISK), 10 (RELEASE OF LIABILITY), 11 (INDEMNIFICATION), 14 (LIMITATION OF LIABILITY), AND 19 (DISPUTES) CAREFULLY. THEY INCLUDE A RELEASE OF CLAIMS, INCLUDING CLAIMS BASED ON DOGLAND'S OWN NEGLIGENCE, AND A WAIVER OF YOUR RIGHT TO A JURY TRIAL.

1. Who can attend

  • Events are 21+. Every guest must show a valid government-issued photo ID at check-in.

  • Each ticket admits one adult and up to one dog. Dogs are always free, but must be listed on the ticket so we know they're coming.

  • One dog per ticketed adult, strictly enforced. Additional dogs will not be admitted.

  • You must be your dog's legal owner or authorized handler. Fosters are welcome.

2. Dog requirements

Every dog must:

  • Be at least 6 months old

  • Be current on rabies, DHPP, and Bordetella vaccinations

  • Be licensed as required by local law

  • Be free of fleas, ticks, and contagious illness

  • Not be in heat

  • Have no history of aggression toward people or dogs

You authorize us to contact your dog's veterinarian to verify vaccination records before the Event. If we can't verify them, your dog may not be admitted. You agree to tell us about any medical or behavioral condition that could affect your dog's safety or the safety of others.

3. Tickets + payment

  • Tickets are sold through the Site. Prices are shown in U.S. dollars at checkout.

  • Payments are handled by third-party payment processors. We don't store full card numbers.

  • Your ticket is a revocable license to attend. We may refuse entry to anyone who doesn't meet these Terms.

4. Refunds + transfers

  • All sales are final. No refunds except as described in this section.

  • Transfers: You can transfer your ticket to a friend by emailing their name to alex@thisisdogland.com before the Event. The new guest and their dog must meet these Terms, and by attending, they agree to them.

  • Weather: If weather forces a change, we'll move the Event to a rain date and email you right away. If you can't make the rain date, email us before it happens and we'll refund your ticket price.

  • Cancellation: If we cancel an Event and don't reschedule it, we'll refund your ticket price.

  • Refunds are limited to the ticket price you paid. We don't cover travel, parking, lodging, or other costs.

  • No refund if you're removed under Section 8, or if your dog isn't admitted because it doesn't meet Section 2.

5. Event details + changes

  • The exact location is revealed by email the week of the Event, along with parking and arrival details.

  • We may change the venue, schedule, activities, food, drinks, or programming. We'll email you about any significant change.

  • You're welcome to arrive late or leave early. Partial refunds aren't available.

6. Rules at the Event

You agree to:

  • Keep your dog on a standard, non-retractable leash everywhere except our fenced, supervised play yards

  • Use play yards only as directed by staff (small and large dogs are separated)

  • Remove your dog's costume before they enter a play yard

  • Stay with your dog, keep them under your control, and never leave them unattended

  • Clean up after your dog

  • Leave outside food and dog treats at home

  • Take your dog home right away if they show aggression or significant stress, or if staff ask you to

  • Follow all posted rules and staff instructions

Staff may remove any dog from a play yard or area at any time for safety reasons.

7. Food + drinks

Alcohol is served only to guests 21+ with valid ID. Please drink responsibly. Staff may refuse or stop service at any time, and you're responsible for getting home safely.

Food and dog treats may contain allergens. Treats and enrichment items for dogs are intended to be pet-safe, but you decide whether they're right for your dog. Ask staff if you have questions about ingredients.

8. Removal without refund

We may remove you, your dog, or both, without a refund, for:

  • Aggressive or unsafe dog behavior

  • Harassing, threatening, or endangering anyone

  • Excessive intoxication

  • Abuse or mistreatment of any animal

  • Damaging, taking, or tampering with property belonging to Dogland, the venue, or vendors

  • Not following these Terms or staff instructions

9. Assumption of risk

Events bring lots of dogs and people together, and that comes with real risks, including:

  • Dog bites, scratches, jumping, and dog fights

  • Being knocked over, slips, trips, and falls

  • Contagious illness and parasites passed between dogs

  • Allergic reactions, choking, or upset stomach from food, treats, or enrichment items

  • Overstimulation, stress, or injury to your dog

  • Uneven ground, lawns, temporary structures, decorations, and equipment

  • Weather, heat, and dehydration

  • Effects of alcohol

  • Loss of or damage to personal property

You attend voluntarily and accept these risks for yourself and your dog, whether or not they're listed here.

10. Release of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE, WAIVE, AND AGREE NOT TO SUE DOGLAND, INC., ITS OWNERS, EMPLOYEES, CONTRACTORS, VOLUNTEERS, VENUE OWNERS, AND VENDORS (THE "RELEASED PARTIES") FOR ANY CLAIM ARISING FROM OR RELATED TO YOUR ATTENDANCE AT OR PARTICIPATION IN AN EVENT, INCLUDING CLAIMS FOR PERSONAL INJURY, ILLNESS, OR DEATH; INJURY TO, ILLNESS OF, OR DEATH OF ANY DOG; AND DAMAGE TO OR LOSS OF PROPERTY.

THIS RELEASE INCLUDES CLAIMS CAUSED BY THE NEGLIGENCE OF THE RELEASED PARTIES. It does not apply to gross negligence or intentional misconduct, or to any claim the law does not allow to be released.

This release binds you, your heirs, and anyone claiming on your behalf.

11. Your responsibility for your dog + indemnification

You are solely responsible for your dog's behavior and for any injury, damage, or loss your dog causes.

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS THE RELEASED PARTIES FROM ANY CLAIMS, DAMAGES, LOSSES, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING FROM YOUR DOG'S BEHAVIOR, YOUR ACTIONS OR OMISSIONS, OR YOUR BREACH OF THESE TERMS.

12. Emergency care

If you or your dog needs urgent care and we can't reach you right away, you authorize us to seek emergency medical or veterinary care, including transport. You're responsible for all resulting costs. We aren't liable for good-faith decisions about emergency care, including the choice of provider.

13. Photos + video

A photographer will be at every Event, and we may also record video. By attending, you agree that Dogland may photograph and record you and your dog, and use those photos, video, and your dog's name on our website, social media, marketing, and other promotional materials, in any media, without payment or further approval. Event photos we share with guests after the Event may include you and your dog.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM RELATED TO THE SITE OR AN EVENT WILL NOT EXCEED THE AMOUNT YOU PAID FOR YOUR TICKET TO THAT EVENT. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

15. No professional advice

Our staff and behavior experts are there to help keep everyone safe. Nothing we say is veterinary, medical, behavioral, or training advice. Vendors and other third parties at Events operate independently, and we aren't responsible for their products, services, or claims.

16. Merchandise

Merchandise purchases, at Events or on the Site, are final. If an item is damaged or defective, contact us and we'll make it right.

17. Using the Site

  • Everything on the Site, including text, images, logos, and design, belongs to Dogland or its licensors. Please don't copy it or use it commercially without our permission.

  • Don't misuse the Site. That includes hacking, scraping, or interfering with how it works.

  • The Site is provided "as is." We don't guarantee it will always be available or error-free.

  • Our Privacy Policy explains how we handle your information and is part of these Terms.

18. Emails

When you buy a ticket, we'll email you about your purchase and Event logistics, such as the location reveal, parking, weather changes, and post-Event photos. Marketing emails are separate, and you can unsubscribe anytime using the link in any email.

19. Disputes

  • Governing law: These Terms are governed by the laws of the State of Texas.

  • Talk to us first: Before filing any claim, email us a description of the issue and give us 30 days to try to resolve it.

  • Venue: Any dispute will be resolved exclusively in the state or federal courts located in Travis County, Texas.

  • Individual claims only: To the extent permitted by law, claims may be brought only on an individual basis, not as part of a class or representative action.

  • JURY WAIVER: YOU AND DOGLAND EACH WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY ACTION ARISING FROM THESE TERMS, THE SITE, OR AN EVENT.

20. Things beyond our control

We aren't responsible for delays or failures caused by circumstances beyond our reasonable control, including weather, natural disasters, venue issues, government orders, outages, or disease outbreaks.

21. General

  • Changes: We may update these Terms from time to time. Updates take effect when posted, with a new effective date at the top. Changes won't apply to a dispute that arose before them.

  • Severability: If any part of these Terms is found unenforceable, the rest stays in effect.

  • No waiver: If we don't enforce a provision right away, we can still enforce it later.

  • No partnership: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.

  • Entire agreement: These Terms and our Privacy Policy are the entire agreement between you and Dogland about the Site and Events.

22. Contact us

Dogland, Inc.
300 West Avenue, #3310
Austin, TX 78701
alex@thisisdogland.com
206-920-1673

Acknowledgment

By buying a ticket or attending an Event, you confirm that you've read and understood these Terms, and that you're voluntarily giving up certain legal rights, including the right to sue Dogland for negligence.